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Product page image best practices: how many photos, what sizes, and alt text

Shoppers judge products by their pictures first. Here's what research and the platforms recommend, turned into a checklist you can work through product by product.

By Adam BNovember 12, 20264 min read

On a product page, images do most of the selling. In Baymard Institute's usability testing, 56% of shoppers began a product page by looking through the images, before they read the title or the description. Yet Baymard also found that a quarter of e-commerce sites provide images that aren't good enough for shoppers to judge the product.

Here's a practical checklist for getting product images right.

1. Show the product from every useful angle

Shoppers can't pick the product up, so your images have to answer what they'd check in a shop. Cover these:

Rather than chase a fixed number, make sure each of these is covered. For most products that comes to somewhere between 5 and 10 images.

Add a 360° view for every side at once

A 360° spin shows the front, back and every angle between in one image, and lets shoppers stop where they like. A peer-reviewed 2016 study found 360° spins made products feel more tangible than static photos. Put it where shoppers look first, in or beside the gallery: in Baymard's testing, most users never tried 360° features that were tucked out of the way.

One spin covers every side. Drag it to turn it.

2. Use large, sharp images with zoom

Shoppers zoom in to check details, and they expect the image to stay sharp when they do. Baymard found that 93% of desktop sites let users zoom some or all product images, so shoppers expect it.

3. Keep it consistent

Consistency makes a store look trustworthy and makes products easy to compare.

4. Write useful alt text

Alt text describes an image for people using screen readers, and it's the most important text Google uses to understand an image.

In Shopify, click an image in the product's media and choose "Add alt text". In WooCommerce, set the "Alternative Text" for the image in the media library.

5. Name your files well

Before uploading, rename files from IMG_4021.JPG to something descriptive like black-leather-tote-back.jpg. Google recommends short, descriptive file names, and it's a small habit that adds up across a catalogue.

6. Keep images fast

Large images are only good if the page still loads quickly.

The checklist

CheckWhy
Front, back, sides, details, in scale, in use, contentsAnswers what shoppers would check in person
A 360° view near the top of the galleryShows every side at once, where people look first
Large originals with zoomDetail stays sharp when shoppers zoom
Consistent background, framing and orderLooks professional; easy to compare
Accurate colourFewer "not as pictured" returns
Descriptive alt text and file namesAccessibility and image search
Resized, modern formats, extras on demandFast pages

Questions

How many product images should I have?

Enough to cover the front, back, sides, details, scale, use and contents. For most products that's 5 to 10. A 360° spin can cover the angles in one image.

What is the best product image size for Shopify?

A large square image works well, such as 2048 × 2048 pixels. Shopify accepts up to 20 MB and 25 megapixels per image.

Does alt text help SEO?

Yes. Google calls alt text the most important attribute for describing an image. Describe the image naturally, without keyword stuffing.

Sources

  1. Baymard Institute, Ensure sufficient image resolution and zoom (56% explore images first; 25% of sites have insufficient images; 93% offer zoom).
  2. Baymard Institute, In-scale product images (42% judge size from images; 28% of sites lack in-scale images).
  3. Baymard Institute, Video and 360 views.
  4. Verhagen, Vonkeman & van Dolen (2016), Making online products more tangible.
  5. Shopify Help Center, Uploading and managing files.
  6. WooCommerce, Adding product images and galleries and Fixing blurry product images.
  7. Google Search Central, Image SEO best practices.